Dear Green Floppy:She also included three coupons!
Thank you for contacting General Mills about the problem you had with Betty Crocker cookie mix. As a responsible manufacturer, we strive to produce high quality products. We are sorry your experience did not meet the standards we expect from our products.
Our packaging equipment is designed to ensure that all ingredients are combined in correct proportions. It's possible that a mechanical failure was responsible for the condition you've described. We appreciate that you have taken the time to notify us and will review the information you provided with the product team.
We regret any inconvenience this has caused and hope you will continue to use and enjoy our products.
Sincerely,
Not Betty Crocker
- $1 off one package of General Mills food product (Big G Cereal products, Betty Crocker Products, Bugles, Chex Mix, Gold Medal Flour, Nature Valley granola and Pop Secret. Not good on twin or triple pack cereals.)
- FREE one package of Betty Crocker pouch mix. (Includes Betty Crocker pouch mixes, cookie pouch mixes and Snackin' Cake). (Incorrect punctuation theirs.)
- See number 2.
We shall see!
4 comments:
Yay, a reply from Betty's goons! And coupons, too!! Good idea to count the next batches. Betty can't be ripping off the General public like that!
Speaking of counting things, someone's brother I know actually counts his screws. He has 4,793 small screws in one can, and 42 small screws in another can. And he KNOWS if a screw is missing. I wonder if he has a screw loose somewheres?
I bet they had hundreds of bags sent out that didn't contain over 350 chips! And I don't know how many of these Betty can crank out in a day, but I bet you it's at least in the dozens. And they're prolly still going out all underchipped! I wonder if there's a lawyer somewhere that would do one of the class action lawsuits to compensate all of us what bought these inferior cookie mix bags.
Sounds like somebody's brother has a couple of screws loose!
Hey, greenfloppy! I've been in contact with a lawyer from a far away state that starts with W and ends with N. He speaks a little funny, with some kind of foreign accent, but he may be able to help you with your chip problem.
Wisconsin, eh? That's not too far for me to travel at all! (Of course, being an intergalactic being, there aren't many places that are "too far" for me. Ha ha ha ha ha ha!) Why don't you point him to my chip story, and he can comment me if he thinks he can help.
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